We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2956431
Booking issues
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Comments

  • Ricardo started the conversation
    January 12, 2022 at 10:39pm

    So I have a calendar for a company that has only one employee, but two possible locations. The price varies from one location to the other.

    Is there a way for me to make it so that choosing the location is mandatory, with just one employee? I would rather not have a list that long (each service has four options: location A 60 mins, location A 90 mins, Location B 60 mins, Location B 90 mins)

  •  111
    Stanislav replied
    January 13, 2022 at 3:53pm

    Hello Ricardo,

    Thank you for reaching out to us.

    Unfortunately, it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with different emails (you can use the same email by adding numbers for example if your client email address is [email protected] you can make more employees with the same email adding numbers like [email protected],[email protected]...). This is possible for Gmail and Outlook accounts.

    And then you can use ameliabooking shortcode and on the front-end, you can hide with CSS  dropdown with Employees and it will be shown just Location dropdown as you requested.

    You can use this CSS rule on the page between style tags where you will hide Employee dropdawn:

    <style>
.am-select-employee-option {    display: none;
}
</style>

    If you need some further assistance, please don't hesitate to contact us.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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