We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm having trouble finding anything about displaying a single targeted package on a page or booking form. It doesn't seem to work to add the package ID to the short code and it doesn't make sense that you'd force every package available to show on the form or page. Customers would surely need to present different packages at times instead of every single one of them together. What if there are two different departments with their own packages? It could be confusing to the customer to see a bunch of packages listed that are outside of their interest in something totally different. Or, if a company has set up 50 packages, it would be very cumbersome to sift through all of them for a site visitor. This seems like a pretty essential need for an effective booking system.
Any insight you can give to me on making a single package show on either the display page or the package sign up form would be appreciated. Even if it's a workaround like adding a function in the backend for the time being in case this is something you are actively working on and plan to release in the future.
Thanks for any info you have for me on this.
JB
Hello John
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
Please use a [ameliacatalog package=1] shortcode at your booking page for a catalog view of a single package, where 1 is the ID of your package (you can replace it with the desired ID).
You can find a list of Amelia Shortcodes here.
If you need some further assistance, please don't hesitate to contact us.