We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When creating an image for an event, what is the ideal size for the image, and the size for the information that will be shown regardless of the platform the user views it?
I use text in my main image and have found that sometimes the text is missing depending on how it is viewed.
Hello Jimbo,
Thank you for purchasing our product, and for reaching out to us.
We really can not say, especially if you have text on your picture. It would be best if you try several picture sizes and just crop them or change the quality of the picture so it fits your purpose.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables