As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When creating an image for an event, what is the ideal size for the image, and the size for the information that will be shown regardless of the platform the user views it?
I use text in my main image and have found that sometimes the text is missing depending on how it is viewed.
Hello Jimbo,
Thank you for purchasing our product, and for reaching out to us.
We really can not say, especially if you have text on your picture. It would be best if you try several picture sizes and just crop them or change the quality of the picture so it fits your purpose.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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