Hello Anna,

Thank you for reaching out to us.

Сould you provide me with more information and screenshots, regarding this issue. So I will be able to understand what do you mean and help you.

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!

Dear Anna,

Thanks for the clarification.

Email verification is not possible with Amelia, but there's a workaround you can apply that will check the email. Here's what you need to do:

Go to Amelia/Customize/Custom Fields, and create a "Text" custom field, with the "Required" check-box enabled and apply it to all services:

Then go to Amelia/Notifications and click on "</>Show Email Placeholders" to see the ID of that custom field:

Then, on the booking page, add a custom script:

<script>
window.afterConfirmBooking = function(appointment, bookable, provider, location) {  if (appointment.bookings[0].customer.email !== appointment.bookings[0].customFields[14].value) {    var alertElement = document.getElementsByClassName('el-alert__title')[0];    alertElement.innerHTML = 'Emails do not match';    var alertBlock = document.getElementsByClassName('am-payment-error')[0];    alertBlock.children[0].style.display = 'flex';    alertBlock.scrollIntoView({ behavior: 'smooth', block: 'start'});    throw "Abort";  }
}
</script>

Just make sure to enter the correct Custom field ID in:

customFields[14].value

This will not allow the customer to proceed with the booking if the email in the email field and the email in the custom field do not match:

I hope that helps!

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!