We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I am dealing with a situation when a service with capacity of 1 is provided by 2 staff members at the same time.
For example, the Bikini Laser service has capacity of 1 because there is only one laser machine to perform the therapy. But this therapy can be provided by both of the staff members. So, I made a booking for January 14 at 09:00 for the staff No1 and then I tried to see if this service is disabled in calendar at the ecactly same date and time but it is available for the Staff 2 which it shouldn't be booked again.
Is there some other workaround to make it work or this is how the plugin works?
Thanks in advanced.
Hello,
Thank you for purchasing our product, and for reaching out to us.
This is how the plugin works. When you have one service and 2 or 3 or 10 employees it automatically assumes that you have available "seats/time slots".
We can offer you a workaround you can connect both Employees to the same Google Calendar, then in case there's a booking for let's say 10 am with Employee A, then the same time slot at 10 am will be unavailable for further bookings with Employee B as well.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko, thank you for the reply. I will have to discuss this with my client and then we will see how we proceed with the settings. Thanks.
Hello,
You are most welcome.
Of course, we understand, we are here for you if you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables