We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey there
Is it possible to a custom field in booking form of all events.
Currently when I add ne field and select all events .
It add field to only all events but on current events but not the one that will be created in future
What I was planning to do it have the amount paid data in attendees export list.
Since currently that info is not available, I was thinking about temporary solution to add hidden custom field in booking form and then using javascript add amount paid to it .
Though I have not tried the javascript code yet but first step is to be able to add the custom field too all the event
Can you please help get a fix for it please?
Hi ojasya
Thank you for reaching out to us.
Unfortunately, there's no built-in way to add custom fields to new events automatically. Custom fields are optional, that's why they're not automatically assigned to new events and services, but it is on our "to-do list" and it will be added sometimes in the future. For now, you need to manually add the custom form field for every event.
Sorry for the inconvenience.