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  Public Ticket #2953191
difficulty in configuring a package type
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  • Edwin Pinto started the conversation

    Hi, we want to sell only packages of hours but we require you to be a little flexible.

    We are a tutoring booking company and there are different teachers who teach specific subjects. 

    we want to sell packages of hours per week but we want it to be flexible for the parent. 

    we want the parent to choose if he/she wants 1 or 2 hours in a specific class and the other hours in other subjects.

    example 

    6 hour package to be used in one week:

    Mon = 1h of mathematics teacher David
    Tues = 1h science teacher Yanis
    Wed = 1h of mathematics teacher david
    Thus = 1h Spanish
    ect...

    but another couple bought the same 6h package and set it up like this:

    Mon = 1h of mathematics teacher David
    Tues = 1h of mathematics teacher david
    Wed = 1h of mathematics teacher david
    Thus = 1h of mathematics teacher David
    ect...

    is that possible?

  •  111
    Stanislav replied

    Hello Edwin,

    Thank you for reaching out to us.

    Things that you can do with packages:

    • You can create a package of one service with multiple appointments in it and give a discount for purchasing a bundle that will be visible to the customers.
    • You can create a package of several different services to attract customers to purchase some other services together with the most purchased service.
    • You can give customers the option to purchase only a package without booking any appointments during the first purchase. They can book all services later from their customer’s panel.

    You can find more information about packages here: https://wpamelia.com/packages/

    Please watch our introducing video about Packages in Amelia:


    Also, take a look at this video please, to see how the Packages look like on the Front-end Customers Panel: 


    I'm sorry to disappoint you, but unfortunately, something like you requires isn't possible with the plugin's built-in features, packages must be predetermined, at the moment it's not possible to provide your customers with the ability to book random packages.

    We carefully follow our customers requirements and we are constantly forwarding this to our developers, and we hope they'll include the logic you want soon.

    Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there. We develop features and improve features based on the number of customer requests, so your vote can be beneficial to this being included sooner.

    Maybe this can be achieved with WooCoomerce, but  WooCoomerce is used only as a payment method in Amelia (booking data is transferred to WooCoomerce and settings should already be made there) and I won't be able to give you any instructions on how to do it in WooCommerce. It's all up to you, how you set it up.

    Probably your needs can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.

    But we can recommend this service for customization:

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?

    Thank you and stay safe.

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

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  •   Edwin Pinto replied privately
  •  111
    Stanislav replied

    Hello Edwin,

    Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:

    7990568696.png

    If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund PolicywpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    3885317046.png

    That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.

    If you need some further assistance, please don't hesitate to contact us.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables