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  Public Ticket #2952370
Amelia manager and employee setup
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Comments

  •  6
    Damir started the conversation

    Greetings TMS team,

    can we somehow limit visibility of the employees per manager / location - like a company hierarchy in the dashboard?

    In our setup all the managers can see other employees and other locations besides their own.

  • [deleted] replied

    Hello Damir

    Thank you for reaching out to us.

    You can change the permissions of your Amelia Managers or Amelia Employees using User Role Editor plugin.

    To configure the permissions, you go to Users > User Role Editor, and select the role you want to change. After configuring the role, click Update.

    By default, Amelia Manager and Amelia Employee roles have different permissions. Maybe just simple changing your user's role would be OK for you.

    You can find a documentation about Users and Roles here.

    If you have any more issues or questions feel free to ask, we will gladly help.

  •  6
    Damir replied

    wonderful, I found what I needed to change.

    but, when I limit the services to one manager there are they all still visible.

    I denied view_others_services but still not working.

    Please help.

  • [deleted] replied

    Damir, if I got you right, you want the Manager not to be able to see the Employees services. You need to deselect amelia_read_services for Amelia Manager role.

    If you want an Employee not to be able to see other's Employees Services, it's impossible, I'm afraid. 

    Also, we do not recommend adding multiple user roles of Amelia to a single user (Amelia Manager and Amelia Employee, for example). Roles have their own capabilities and if you combine them, the plugin will run into a conflict it can't resolve (a paradox, so to speak).

    If you have any more issues or questions feel free to ask, we will gladly help.