We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, my client would need something special and I'm not sure if it is doable with Amelia, could you please help ?
Let's say there are swimming lessons, with 6 timeslots available on a day. Each timeslot can be reserved either :
-by 1 adult and his baby (1 price for that)
-by 2 adults and 1 baby (1 different price for that)
-by 2 adults and 2 babies (another price for that)
Can that be achieved with Amelia ?
Co-related question, can a client buy a sort of lessons pack (10 lessons for example) ?
Hi Cha
Thank you for reaching out to us.
I can suggest you to create 3 different Services ("Adult & baby", "2 adults & baby", "2 adults & 2 babies" swimming classes) with different prices.
As for 10 lessons pack, there's a feature of Packages in Amelia you can use. But please note, that Packages feature is a part of our Pro and Developer licenses and isn’t supported in the Basic license. Packages in the Amelia Booking plugin are made to give you the option to create a package of multiple appointments from the same or different services and give a discount to the total price to attract your customers more. You can find a documentation here.
If you have any more issues or questions feel free to ask, we will gladly help.