We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2951942
input fields
Closed

Comments

  • lewis started the conversation

    hey, i have two custom fields, and i want to edit the 'input' code too them in the actual files,


    one custom field is 'passport number' which i want to restrict with a min/max character inout,


    the others are along the long of 'date of entry to UK' 

    i would like to add a inout so the user can only type the date as 'DD/MM/YYYY' so like a permant place holder of __/__/____


    hopefully this is possible


    if it is, which im sure i can do myself,


    my question is,


    where can i find the files that control these fields so i can edit the 'input' of them?


    kind regards and much thanks for all responses

  •  1,705
    Uroš replied

    Hello Lewis,

    Thank you for reaching out to us.

    Unfortunately, the custom fields are not customizable, as you cannot add attributes to the custom field to limit the number of characters inside the custom field.

    Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.

    After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

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  • lewis replied

    I dont think you understood my question,

    i understand this cant be done on the amelia booking interface,

    but, i want to go into the files, for example in my file manager on the hosting, enter the files for the plugin and add <input minlength="8"> for example, to restrict the field from the code,

    the same way for example to bring a image into my html email design and send via amelia booking 'notifications' i went into the files and added a image too  ;

    example.co.uk/wp-content/uploads/amelia/mail/example.png

    i want too find the file attached to a custom filed and add the input value as stated above, i just wondered if you could help me locate this file?

    im new to coding so you will have to excuse my bad explanations,

    please see the attached image, that is me inspecting a custom field on the front end of my site, i want too add the value too this bit off code but in the files so it takes effect live, can you help direct me too said file where  would find this code that controls that field? 

    kind regards

  • lewis replied

    image attached from last reply*

  •  1,705
    Uroš replied

    Hello Lewis,

    Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!

    We have passed this onto one of our developers which will provide us with an update if that is possible and what code is needed exactly as this cannot be done with CSS. 

    Feel free to contact us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables