At the moment we don't have an integration with WhatsApp, I'm afraid.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
You can try using the Web hooks feature for that, but you need to check with WhatsApp or Zapier is there a way to send the data received from Amelia to WhatsApp. You can read more about the Web Hooks here.
Is it possible to notify our Amelia customers via whatsapp and not via SMS?
Hi Rodolfo
Thank you for reaching out to us.
At the moment we don't have an integration with WhatsApp, I'm afraid.
I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
You can try using the Web hooks feature for that, but you need to check with WhatsApp or Zapier is there a way to send the data received from Amelia to WhatsApp. You can read more about the Web Hooks here.