We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
When I try to create a chart using the Chart Wizard, my wpDataTables do not populate when trying to select a data source. More specifically I am trying to create a test radar chart using a wpDataTable I manually entered. See screenshots of 1- preexisting wpDataTables and 2-options during data source selection.
Hi Grace Ryan.
I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
- This is happening because you created the table using the "Simple" method.
Simple tables are not possible to be used for Charts.
Could you try using the "Manual" method, please?
Here is a documentation section with a step-by-step example of how to do this - https://wpdatatables.com/documentation/creating-new-wpdatatables-with-table-constructor/building-and-filling-in-the-tables-manually/
And here is some additional documentation about making charts, if you didn't read this already ( if you did, apologies) - https://wpdatatables.com/documentation/wpdatacharts/creating-charts-wordpress-wpdatachart-wizard/
Kind Regards,
Miloš Jovanović
[email protected]
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