We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello there 👋
The thing is that once customer fills reservation form, Amelia creates an account for him.
That is awesome.
Although it sends a confirmation e-mail with link to set-up the password along with link to login into administration panel of the website "/wp-admin" can I somehow remove/edit that information/notification ?
I don't want clients to be able to go back-end.
I want them to only have access to their front-end client-panel.
Hello Karol,
Thank you for reaching out to us.
This is a default behavior when a customer gets the link to access the customer panel they are also able to access the back-end dashboard. They only have access to a couple of Menu items, such as appointments, calendar, and events. Customers can only see their appointments, thus, they will not be able to access any sensitive information that is located in the admin dashboard.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros,
thanks for reply on such short notice.
Still, I would prefer not to confuse them with back-end panel.
Especially when front-end panel is so clear and well designed by Amelia.
Hello Karol,
Unfortunately, that is how Amelia works with WordPress, as there needs to be a WordPress user with Amelia Customer role created in order for them to access the customer panel.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables