We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to get updates on the numbers of particpants registered in an event other than going to the Events panel in Amelia?
For example, we can set up notification emails as people sign up, but i can't find a shortcode for total participants registered.
Hello Jimbo,
Thank you for purchasing our product, and for reaching out to us.
There is no shortcode for that you can use this placeholder %number_of_persons% in notifications to get updated about the number of persons whenever there is a new booking in the event.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Thanks for your reply,
I understand that, but that only gives me the number of people who registered at that time, not the total number of registrants.
When I receive that email, I have no idea if the course is almost full, or almost empty. I then have to go to the backend of wordpress and open that specific event to find out where I'm at in terms of registrations.
Is there a way that information can be accessed easily?
Hello Jimbo,
Unfortunately, currently, there is no such feature built-in there is no other way.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables