Hello,

Thank you for purchasing Amelia, and for reaching out to us.

Amelia doesn't have any language settings, and it inherits its language from WordPress. We have a German translation. You need to set the language in WordPress for your site to be in German then it should be tranlated. 

Adding language in Amelia has the functions of the second language for the "extra (additional)" translation but the language needs to be the same as your default website language. After you change the language of your WordPress site, Amelia will be translated also.

Approximately 80%-85% of the plugin is translated into the languages stated above, but you can always translate it using Poedit or Loco Translate.

Translating all strings in the plugin is very easy since there is a file with all strings ready for translation. We usually advise using Loco Translate or POEDIT, and here are the steps that you need to take to translate the plugin. This is an example for the French language:

1. Download and install POEDIT.
2. After that, open the program and open the file from your website located in ..wp-content/plugins/ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
3. Translate all the strings that are not translated
4. Save the translation.
5. If you’re using some other PO editor, other than POEDIT you may need to compile the .mo file also. POEDIT does this automatically, but we cannot guarantee that for other editors.
6. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

During the translation of all these strings, you will notice that this file doesn’t have the names of your categories, services, custom fields, descriptions, and notification templates since all these need to be translated directly in the plugin.

Some labels that are not provided in Amelia > Customize, can be changed using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.

Hello,

We haven't received any screenshots can you please send us again.

But you need to set the language in WordPress for your site to be in German(Italian) then it should be translated.

If the default site language is supposed to be German(or Italian), you need to set that in WordPress' General settings, in WPML's language settings, and then remove the language from Amelia (since it'll be the default language, it will automatically be applied, and English should be added as a second language if you wish).

Can you try that in the meantime? Let us know how that goes, and we are 

looking forward to your reply.

Hello Rosetta,

As this is not your ticket, we would kindly ask you to open a new ticket where you will ask a questions that interests you.

This is not the most productive way to solve the isuues and answer the question because several people correspond on several different questions at the same time and everything is intertwined and it is not possible to find an answer quickly and easily.

When you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.

Thank you for understanding.

Hello,

As far as we can see everything is in the German language, on-site has been translated. If you have something else in mind please write to us in a little more detail.

Looking forward to your reply.