We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2949867
Amelia + WooCommerce
Closed

Comments

  • Alex started the conversation
    January 4, 2022 at 8:36am

    Hi,

    hoping you're doing well during the holiday season!

    I am looking for a plugin to replace "The Events Calendar" on a clients website. With this plugin we have a lot of problems and do not want to use it anymore since it is planned to grow.

    I have used your plugin Amelia on another clients website for booking personal appointments. It works pretty fine!

    So now I am asking myself if I can setup an event with different ticket types and different prices. I read that it is planned to introduce this function but could not find any settings in the plugin?

    Another question: If I connect Amelia with WooCommerce - is it possible to force the customers to create a user account? On the current website we simply denied the option to buy tickets as a guest. Collecting the user data is very important to my client - so this is necessary.

    Best,

    Alex

     

  •  1,729
    Marko replied
    January 4, 2022 at 10:43am

    Hello Alex,

    Thank you for purchasing our product, and for reaching out to us.

    Yes we plan to implement a ticketing system in Amelia but we do not have an ETA when it will be implemented.

    Amelia can't block the booking form for non-logged-in users - if the form is on the front-end, it will be available for everyone. What you can do is install a membership plugin that gives you an option to block certain pages for non-logged-in users. When you add that rule through the Membership plugin, only logged-in users will be able to see the form.

    Hope this helps.

    Kind Regards, 

    Marko Davidovic [email protected]

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