We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am concerned that when testing out the booking calender all days and hours are available to book.
This should not be the case. I have set up company hours and employee hours. I have dedicated employee time to different services. I have confirmed the timezone in the general settings and in the Amelia settings allowed the clients to view in their time zone. However I can still book an appointment for a time and a day when the employee is not available and the company is closed. How to I get the calender to show only available time slots for the service and / or for the employee selected??
Thank you
Hello I have resolved this myself. So if anyone else is having the same problem go to settings, roles and then turn off allow admin to book anytime!!!!
Hello Kate,
Glad to hear that you were able to resolve the issue.
Feel free to contact us if you have any other questions.
Happy New Year!
Kind Regards,
Uros Jovanovic
[email protected]
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