As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I bought Amelia from AppSumo on a lifetime deal that include all future updates. In the top menu I have a button that says Amelia but it only directs me to their website. I cannot download the latest version or find the license key anymore.
Hello Greg,
Thank you for purchasing our product, and for reaching out to us.
You have access to our store when you enter the purchase code and activate it - you should be able to update the plugin automatically.
If you want to do it manually, you must log in to the store by email [email protected].
In case you don't know the password for the mail, just go to reset the password and that is it.
Kind Regards,
Marko Davidovic [email protected]
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