Thank you for purchasing our product, and for reaching out to us.
We have checked and everything seems to be in order If you by remove you mean deleted.
If its something else please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Yes, delete/remove a service, and it correctly removes from the mysql backend, so it shows up correctly while editing, but apparently the frontend pulls the list of services from amelia_stash in wp_options, which does not get updated when you delete a service.
Will need to check with the boss if that's possible - site is for a client and is already live - and thanks to licensing, I can't just spin off a copy of the site for you. Managed to workaround by hiding/unhiding another service whenever I delete a service, so not urgent - just annoying.
Thank you for purchasing our product, and for reaching out to us.
We understand you but we can not know what is the issue unless you provide us a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We are glad that you have found a workaround for the time being.
amelia_stash in wp_options does not remove a service when it's removed in the backend. Seems to only get updated if another service is added/updated
Hello Nils,
Thank you for purchasing our product, and for reaching out to us.
We have checked and everything seems to be in order If you by remove you mean deleted.
If its something else please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, delete/remove a service, and it correctly removes from the mysql backend, so it shows up correctly while editing, but apparently the frontend pulls the list of services from amelia_stash in wp_options, which does not get updated when you delete a service.
Will need to check with the boss if that's possible - site is for a client and is already live - and thanks to licensing, I can't just spin off a copy of the site for you. Managed to workaround by hiding/unhiding another service whenever I delete a service, so not urgent - just annoying.
Hello Nils,
Thank you for purchasing our product, and for reaching out to us.
We understand you but we can not know what is the issue unless you provide us a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We are glad that you have found a workaround for the time being.
Looking forward to your reply.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables