We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to know if I can show a directory of employees where customer can click on an employee picture and book an appointment. Is that possible?
Hello Mohammed,
Thank you for reaching out to us.
Unfortunately, that is currently not possible with Amelia's built-in features, as you can only select an employee from the dropdown select box in the booking form.
Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.
Kind Regards,
Uros Jovanovic
[email protected]
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Ok no issues.
I habe buddyboss Pro & theme installed. I have used the short code to show only appointments for both employee panel and customer panel as can be seen from screenshot 1 and 2. However, Under customer profile and employee profile tabs in buddyboss, it still shows Appointments & Events as can be seen from screenshot 3 and 4. How can I make that only show appointments? Doesn't it take it from customer and employee panel?
Hello Mohammed,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Hello Mohammed,
Thank you for your patience.
Unfortunately, the credentials you provided me with are for a non-admin user.
Can you please double-check and provide me with credentials for the Admin user?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Any update on this??
Hello Mohammad,
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
Can you please provide me with pages that contain these panels, so i can perform checks in depth?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, They are both under profile page on buddyboss. In case of employee, u can see screenshot 1, and in case of customer u can see screenshot 2. The link is https://wellbii.life/members/moman/booking/
Hello Mohammed,
Thank you for your patience.
Unfortunately, this is the BuddyBoss issue and not the Amelia issue as shortcodes are working fine when used for none-BuddyBoss pages.
Is this the only issue you have with this integration?
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables