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  Public Ticket #2947050
jquery error
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  • Antonio started the conversation

    Hello

    I have an error with wpDataTables when I click in "New Entry", the popup  window is not shown and there is javascript error in console.

    jquery.min.js?ver=3.6.0&time=1640806306:2 Uncaught Error: No such method "show" for Modal
        at Function.error (jquery.min.js?ver=3.6.0&time=1640806306:2)
        at HTMLDivElement.<anonymous> (theme.bundle.min.js?ver=1.0.14&time=1640806306:1)
        at Function.each (jquery.min.js?ver=3.6.0&time=1640806306:2)
        at s.fn.init.each (jquery.min.js?ver=3.6.0&time=1640806306:2)
        at s.fn.init.t.fn.<computed> [as modal] (theme.bundle.min.js?ver=1.0.14&time=1640806306:1)
        at HTMLAnchorElement.<anonymous> (wdt.frontend.min.js?ver=3.7.1&time=1640806306:471)
        at HTMLAnchorElement.dispatch (jquery.min.js?ver=3.6.0&time=1640806306:2)
        at HTMLAnchorElement.v.handle (jquery.min.js?ver=3.6.0&time=1640806306:2)


    I guess could be a conflict with another plugin, but I try to deactivate some of them but the error is still happening.


    Thanks!

    Antonio


  •  2,572
    Aleksandar replied

    Hello Antonio

    Thank you for your purchase.

    I can't say what's going on without taking a look. Which table type is this?

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

    Also, make sure to tell me what the table ID is, so I know where to look.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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