We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, the service category option is great, but it's useless if we can't:
1. Make the category appear in the csv export of appointments
2. Be able to filter by category in calendar view or appointments view
We need the two previous options.
How can it be done?
Hello Carles,
Thank you for purchasing our product, and for reaching out to us.
I'm afraid we didn't quite get what exactly do you want to achieve.
Can you please elaborate and explain it to us in a little more detail in some examples of what exactly do want so that we can understand better and that we can help you.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko, in this link you can see a video where I show you the functions we need and can't find:
https://watch.screencastify.com/v/p2313zFnOJXQaaMCZjCp
First I go to "services" and as you can see there are "categories".
Secondly, I go to "calendar" and there is no possibility to filter by "categories"
Third, I go to "appointments" and can't filter by "categories" either
Fourth, if you export to "csv" it does not do so with "categories"
This last function is VERY important for us.
My question is, What are the "categories" for if they can't be filtered or exported?
Thank you so much for the support
Hello Carles,
Thank you for your explanation. When you go to the calendar you can choose a category and you can even choose which service will be shown when you filter category you can see how it done in the pictures that we are sending you.
Here Izdavanje is a category and we have two different services stan na dan. When i click on category Izdavanje both of them is selected
But here you can see that we disable one service because we wanted to to filter only one service
The same goes for appointments you can click on the category Izdavanje both of them is selected and here you can see that we disable one service because we wanted to filter only one service
You can even filter by employee, customer, status of appointment,category and service.
As for the CSV export file currently there is no option to export via category only with these
Since this very important for you I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables