We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Wilhelm,
Thank you for purchasing our product, and for reaching out to us.
It is possible only if it is a group booking. If it is not a group booking then in that case double booking shouldn't be possible.
Please let us know are you asking for group appointments or are you experiencing double booking?
If double booking is the case please send us a couple of screenshot and URL of your site so that we can try and resolve the isuue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko,
as i said. I would like to use a room (location) for two employees. Thus, of course, only custumer can book this room. If a customer books an employee, the apponitment should no longer apper with the other employee during this time. So that would be a double booking. Can this be implemented in this tool?
I can´t take a screenshot, because I can´t implement it in the tool.
Best regards
Wilhelm Huisbauer
Hello Wilhelm,
The capacity per location (what you require) is currently under development, and it should be included in the plugin by mid-February. Until then, we can offer you a workaround if you are interested. If you connect both Employees to the same Google Calendar, then in case there's a booking for let's say 10 am with Employee A, then the same time slot at 10 am will be unavailable for further bookings with Employee B as well.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
thank you for your support. Then I´m already looking forward to the expansion. I will try the Google Calendar option.
Best regards
Wilhelm
Hello Wilhelm,
We are glad that we're able to help you. Try out this solution and when we implement "The capacity per location" you can just switch to this option.
If you have any more questions please feel to open another ticket.
We wish you all the best and have a great holidays.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Wilhelm,
When you test booking an appointment you should test from the incognito window because if your option "Allow admin to book an appointment at any time" in Amelia/settings/role settings/admin is turned on you can see appointments and busy slot available 24/7.
Please try to book from the incognito window and let us know if everything is as it should be.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Marko,
that was the problem.
Thank you very much.
Wilhelm
Hello Wilhelm,
We are glad that we're able to help you. If you have any more questions please feel to open another ticket. We wish you all the best and have a great holiday.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables