Hello Mitra,

Thank you for reaching out to us.

In order to use Amelia and Zoom together, you need to set up the Zoom application first so you can connect it with the Amelia plugin. In the next steps we will explain to you how to do that:

• Sign up or Sign in to Zoom – if this is your first time using Zoom you will need to Sign up by entering your email. After you have entered the email you will receive an email from Zoom to confirm your address and finish the process. Open the email and follow the link that Zoom has sent you, set up your password, and skip steps with adding new members for now. After that, you will be redirected to your Zoom Profile.

• Visit Zoom App Marketplace – Enter https://marketplace.zoom.us/ in your browser to visit Zoom App Marketplace. Once you enter the page click Sign In and sign in with the account that you have previously created on Zoom.

• Create your App – Once you have entered the marketplace click on Develop button and choose the Build App option.

• Choose your App type – On this page, you need to choose the first option JWT. Click “Create” and you will see a popup to give your App a name. Enter the name and click “Create” once again.

• Basic Information – Once you have added a name to your app you will be redirected to the Information page. Here we will enter just three mandatory information, you can add the rest later if you want since the rest fields are optional. In Basic Information add Company Name, and in Developer Contact Information add Name and Email address and click “Continue”.

• App Credentials – Once you have entered Basic Information the App Credentials will open. You need to paste this information to Amelia Settings in order to connect Amelia plugin with your Zoom app. Click “Copy” in the “API Key” field and open Amelia Settings. On the “Settings Page” you will see “Integration Settings”, open it and choose “Zoom” (the second tab). Paste “API Key” from Zoom to the “Client Key” option in our Zoom Settings. Then go back to your Zoom App, copy the “API Secret” and paste it to the “Client Secret” option in our Zoom Settings. Now click “Save” in the bottom right corner of Zoom Settings in the Amelia plugin and our plugin and your Zoom application will be connected.

Hope this works for you. Feel free to contact us if you have any other issues.