We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Amelia sounds like a good plugin but for a gym/PT studio i do miss some important functionality:
We have clients who buy/book a single training but most packages are bundles for 6-12-24 lessons in a period of time.
To control this we use credits, a client can buy a package that stands for X-amount of credits. Every time time the client logs in and books a lesson, credits are subtracted. I did not see this functionality, how do you work with this?
Hello Roger,
Thank you for your interest in our product.
We have a packages of services with them you can sell appointments in a bundle but we do not have a system where you can sell credits.
Packages of Services is the only feature that is not included in the Basic license, the rest of the features are absolutely identical.
Packages of Services is a feature that allows creating packages of multiple appointments (of the same or different services). In that case, the services that are included in the package and the number of appointments will be fixed, and the price will be set for the whole package. Customers will be able to book included Appointments on any days, with no strict recurrence. You can see more information here.
For example packages for gym packages. For example, you have "Gym access" service, "Treadmill" service, "Bike" service, "Spa" service, and so on. You can create a package that includes all these services for a reduced price.
So, you create a "Full access" package, where all these services are included. You define the number of appointments per service, and allow your customers to book all these services in one go.
So, a customer can book this package, and book "Gym access" for 5 days (free for choosing), "Treadmill" for 3 days, "Bike" for 2 days, "Spa" for 7 days, and so on. You define the number of bookings for each service.
Hope that helps
Kind Regards,
Marko Davidovic [email protected]
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