Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2944807
Mail configuration error
Closed

Comments

  • hema started the conversation
    December 25, 2021 at 2:24pm

    Tried all configuration methods all show the error of mail not sent except wp mail it shows mail sent but on the other end, no mail was received.

  • [deleted] replied
    December 27, 2021 at 6:23am

    Hello hema

    Thank you for reaching out to us.

    Please make sure that you set up your notifications correctly following our instruction: https://wpamelia.com/notification-settings/

    Issue with email notifications could be caused by several reasons:

    1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings.

    2. Your website has PHP version less than 7 

    3. The credentials are not correct 

    4. There's something else blocking the notifications from being sent. 

    5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.

    Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.