One of my customers is reporting an issue when trying to pay, they go through the booking form fine, enter all of the details and takes them to the paypal page, but when clicking continue it redirects them back to the website saying waiting for payment and then nothing seems to happen.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi
One of my customers is reporting an issue when trying to pay, they go through the booking form fine, enter all of the details and takes them to the paypal page, but when clicking continue it redirects them back to the website saying waiting for payment and then nothing seems to happen.
Hello Michael,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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Hi. after some internal investigation, it looks like an issue with the customers PC.
Hello Michael,
We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables