Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2944129
Configuring Schedule
Closed

Comments

  • doriane meunier started the conversation
    December 23, 2021 at 4:01pm

    Hi, the working hours I set up, doesn't work in my schedule.
    The schedule shows every hour of the day but I set 9:00 to 20:00

  • [deleted] replied
    December 24, 2021 at 1:14pm

    Hi Doriane

    Thank you for reaching out to us.

    Please check up your employee's working hours at Amelia > Employees > Edit Employee > Work Hours.

    If everything is correct, please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, also clear your browser cache and cookies.

    If it doesn't help, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.