Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
So i've set up amelia for my one of my clients as a test, looking to expand this to all my clients is if its a success. However we are running into a problem, invoices are not showing appointment info, the invoice is showing "appointment" and that's it(on pdf). Regular woocommerce email invoices do show them, but we cant use those because of legislation. Is there a way to get all the appointment info on pdf invoices so we can send those to clients? I've tried multiple plugins but none show the information.
Hello Ruben,
Thank you for reaching out to us.
Amelia is not a payment engine, so it doesn't generate invoices. Invoices are generated by payment providers (Stripe, PayPal, etc), so you're looking for automation on their side, not on our side. Even Stripe doesn't send automatic receipts to customers after they are charged for something by default. You need to click on the three dots, and click on "Send Receipt". I am not aware if they have some settings that would change this behavior.
Our developers are going to work on invoicing within Amelia, so this will be available at some point in the future. This is not under development yet, and I can't say when it will be available.
Perhaps there is some way of doing this would be through Zapier, or some other CRM by using our webhooks.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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