Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.
GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null
If that doesn't help you, my suggestion is to install the WP Crontrol plugin. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.
If you need some further assistance, please don't hesitate to contact us.
I just take a look at this and this was not related to the issue that we have on the site currently. The guide above is for setting the cron job for every 15 minutes which I have already set it up last year.
I don't know what kind of error is this but this is related to Amelia itself. The reason is that other cronjobs are working fine on Mond.com and only Amelia that is not working.
I think you should forward the error message to the Amelia developer."
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
We have had this issue in Amelia's earlier versions, but it was resolved in Amelia's latest release. Can you please make sure that your plugin is updated to 4.3.1 version and test it out after that?
If it is still not working, please check with your hosting provider as this should work after the plugin has been updated.
Hi Uros Thanks for the reply. We updated the plugin, and now the cronjob seems to work.
We still have an issue with the running the booking software in german language. It keeps spinning. Can you try to have a look on this test page: https://mond.com/bookingtestmarle/
On native english language, the booking works. When i switch to /de language, it keeps spinning. See also attached video (zip filed)
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I just logged onto the back end and wanted to perform checks from the front-end to see what happens when you choose language and turns out I cannot switch from one language to another in the booking form and I was able to book an appointment successfully.
Dear Amelia team
I am having issues with booking reminders as well as loading the booking modal on our website.
We added the code to our cronjob: */15 * * * * https://mond.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send
But when you follow the link you get the following error: {"message":"Invalid key 0."}
Also, when we visit: mond.com/booking - the booking module seems to work fine.
But when i try to access mond.com/de/booking - the booking module keeps spinning and the console says "net::ERR_TOO_MANY_REDIRECTS 301"
Regards, Martin
Hello Martin,
Thank you for reaching out to us.
Depending on the server, there are different configurations for it, which you can contact your hosting provider about, or you can check out one of the solutions for it on this link.
Also, you can try this:
*/15 * * * * wget -q -O - "https://www.yourwebsite.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send"
Or this:
*/15 * * * * /usr/local/bin/php ~/public_html/wp-cron.php --action='wpamelia_api' --call='/notifications/scheduled/send'
Or this:
GET 'https://yourdomain.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send' > /dev/null
If that doesn't help you, my suggestion is to install the WP Crontrol plugin. You can find more info about it, and detailed instructions on how to set it up in our FAQ section.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Stanislav. Thanks for getting back to me.
We still experience issues. My developer says:
"Hi Martin,
I just take a look at this and this was not related to the issue that we have on the site currently. The guide above is for setting the cron job for every 15 minutes which I have already set it up last year.
So if you go to this link https://mond.com/wp-admin/admin-ajax.php?action=wpamelia_api&call=/notifications/scheduled/send, you can tell that the event is not working because it returns an error instead of a success message.
{
"message": "Invalid key 0."
}
I don't know what kind of error is this but this is related to Amelia itself. The reason is that other cronjobs are working fine on Mond.com and only Amelia that is not working.
I think you should forward the error message to the Amelia developer."
Can you help?
Hello Martin,
Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!
We have had this issue in Amelia's earlier versions, but it was resolved in Amelia's latest release. Can you please make sure that your plugin is updated to 4.3.1 version and test it out after that?
If it is still not working, please check with your hosting provider as this should work after the plugin has been updated.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros
Thanks for the reply.
We updated the plugin, and now the cronjob seems to work.
We still have an issue with the running the booking software in german language. It keeps spinning.
Can you try to have a look on this test page: https://mond.com/bookingtestmarle/
On native english language, the booking works. When i switch to /de language, it keeps spinning. See also attached video (zip filed)
Looking forward to hear from you.
Regards, Martin
Hello Martin,
Thank you for your patience.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Martin,
I just logged onto the back end and wanted to perform checks from the front-end to see what happens when you choose language and turns out I cannot switch from one language to another in the booking form and I was able to book an appointment successfully.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros
Did you test it on: https://mond.com/bookingtestmarle/ ??
Because for the normal booking site mond.com/booking , we had do disable the language functionality as it kept spinning and was not working.
So that is not the right place to test why it is broken in German language.
Can you please check again?
Regards, Martin
Hello Martin,
I just tested the booking form from my side and the booking form seems to be working properly even when the language is switched to german.
Please test it from your end and provide us with an update if it is working properly.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables