Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
We are using events to book workshops. For each event there is a max of 6 people attending (Maximum allowed spots=6). The option Allow bringing more persons was active and as such allowed. Now we have a workshop were max 6 spots where allowed and 8 people are booked. There are 6 bookings where 2 of them where bookings for 2 people resulting in a total eight. At the moment we deactivated 'Allow bringing more persons ' to avoid too much persons in a workshop. Amelia is linked with Woocommerce @ Mollie for payments. Is it possible that someone can book while payment is on going/pending of another customer? What can be the issue here?
Hello Lode,
Thank you for reaching out to us.
Amelia triggers the appointment creation on statuses "Completed", "Processing" and "On Hold". So, when you change the payment status to one of these, an appointment will be created. So, If you have not changed this default setting, I don't think it's possible.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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