I would like to activate Amelia pro on 2 websites. On www.huursilentdisco.nl It is not possible to enter a purchasecode or to activate Envato API. The clickable fields are grey coloured... What do I do wrong?
Actually, the answer to your question is written on the screenshot you provided.
Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that.
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
If you need some further assistance, please don't hesitate to contact us.
I would like to activate Amelia pro on 2 websites. On www.huursilentdisco.nl It is not possible to enter a purchasecode or to activate Envato API. The clickable fields are grey coloured... What do I do wrong?
Hello Jan,
Thank you for reaching out to us.
Actually, the answer to your question is written on the screenshot you provided.
Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that.
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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