We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I am creating a report but any number above 999 will not be calculated as it has the comma seperator so is set as a text format even though the origial templete is set as a number with comma seperator turned off or set as currency *which turns it back on again). Although you can remove the comma seperator in wpdatatables within the interger or float column settings, you can't remove it from a formula column. This has a knock on effect with the report builder as there is also no option to remove them and then Excel see the comma and decides it's a text field. Is there any way around this without you having to add the option in the setting to allow the decimal point but remove the comma seperator by default.
Regards Bob
Hi, Bob.
Thank you for reaching out to us.
Sorry for the late response.
Could you please send us your template, or if you used file-based source data so that we can take a closer look and try to isolate exactly what could be done to make a solution for you?
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Bob
Sorry for the late response.
The number format must be the same in wpDataTables, WordPress, and your local environment (PC, MS Office Suite, and so on). So if there are some settings different than in wpDataTables, the generated file may appear differently, like in your case.
The thousand and decimal separators can't be removed from the formula columns, as they are saved as floats and do not inherit the number format from wpDataTables (as you said yourself, it "turns" itself on again).
This ticket has been forwarded to our developers, so hopefully they have a hot-fix for you.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi again Bob.
This needs to be done as custom work, which we do not provide support for.
You can try using the hook for the formula column, and for the table that you need. Just make sure to replace the table ID with the ID of the table that you need:
I hope this helps.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables