As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Hi,
Is it possible for us to turn off the setting that a customer can only register with the exact name and email they used the first time they logged in? Would it be possible to allow users to register with different names with one email?
We have a parent that would like to sign up their children for different sessions but it only allows one name for a given parent's email.
Hello Shira,
Thank you for reaching out to us.
Unfortunately, it is not possible to register with multiple names for one account, as only one name can be linked to an email. Another account would have to be created.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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