We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I use the plugin for my yoga studio business. Usually people can buy package (let say 10 classes) and they can enroll any yoga class they want (maybe the selected classes / services). I hope the developer can make this function, because it is not quite user friendly when it comes to package.
Another question is that, is it possible to arrange the booking schedule according to the SCHEDULE instead the employees? Because there is always a fixed class timetable but the employees (instructor) might change due different reasons. So I suggest putting the services in a timetable manner (which I can edit the timetable) and assign different employees to different service.
Because right now, things are a lot complicated and not that user friendly.
I hope to continue using the plugin and see improvements. Thank you
Hello Joey,
Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our idea list and look into some possible solutions on plugin side in the future.
Please feel free to search through our feature suggestion page, and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.
I believe that you would be fine with Events that can be used for various occasions, from basic one or multiple days traveling tours, scheduling conferences to set up group training or classes that repeat for some period of time. For whatever you need, you can create one or multi-day events, that can repeat and even have assigned one or several employees that works on your everyday services.
You can find more information about Events in Amelia here: https://wpamelia.com/events/.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
stanislav.snagovskiy@tms-outsource.com
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