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Hello!
We send the cancellation URL with the approval email. Unfortunately, a lot of customer click on the link by accident.
It would be great if they would have click on a confirmation yes or something like that. Or if they can rebook the cancelled appointment.
Do you have any suggestion for the problem?
Thank you in advance!
Hello Bence
Thank you for reaching out to us.
You can add Customer Panel to your website, so your customers will be able to cancel or reschedule (if you allow) their appointments. So you do not need a cancel link in the email, just a link to the Customer Panel.
Here you can find how to set up Customer Panel: https://wpamelia.com/front-end-customer-panel/
If you have any more questions feel free to contact us.
Hi Elena!
Thank you for your reply. The customer panel works fine but I can't translate a few expression in it. I can't find them in the PO file:
How can I translate these strings?
Sorry, I have found it in the meantime.
Hello Bence,
We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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