We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Is there a way to generate a unique number for each customer? & is there a way to auto export the appointments CSV?
Hello Lewis,
Thank you for reaching out to us.
Each customer is assigned with an individual id and a tag "customer" in the database table wp_amelia_users, you can see this in phpMyAdmin for example, but to display in the backend, you need custom work.
The same for auto export the appointments to CSV, it probably can be done with some custom work.
I'm sorry to disappoint you, but unfortunately, we don't provide custom work, our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in the near future.
But we can recommend this service for customization:
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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You can try wpDataTables add-ons before purchase on these sandbox sites:
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