Hello Daniel,

Thank you for reaching out to us.

It could be a cache issue.

Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, also clear your browser cache and cookies.

Let us know please if it helps.

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!

Hello Daniel,

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Thank you and stay safe.

Hello Daniel,

Thank you for reaching out to us.

You have a Buffer Time Before 2 hours, Buffer Time After 2 hours and the duration of the service is 6 hours, this is 10 hours total. 

The duration of your workday is 8 hours, there is simply no capacity to provide this service, so it does not show up on the booking page.

If you log in as admin you can make reservations since you have the option "Allow admin to book appointment at any time" enabled in the settings.

You need to edit either your work hours or the buffer time or the duration of the service to make it available for booking.

If you need some further assistance, please don't hesitate to contact us.

Have a nice day!

You are welcome, Daniel,

No worries, I am glad that now everything is working fine. 

If you have any more issues or questions feel free to open a new ticket, we will gladly help.