We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I have 21 services in my shop online (each bookable). I have one employee (it's a analysis laboratory).
To solve the problem I have I give an example (I think it's easier).
If a customer books the food intolerance package on May 20th at 8am, how can I prevent another customer from booking a package for a checkup (or other servicese) at the same time?
Thanks!
Hello Paola,
Thank you for purchasing Amelia, and for reaching out to us.
If you assign one employee to multiple services for example service1, service2, service3, and if someone book that employee for service1 on May 20th at 8 am that employee will be unavailable automatically for services 2 and 3 during that time period.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Thank you, but I have one employee only!
How can I solve it?
I have an other question too about slot.
If Mark books a service on April 2nd at 3pm, how can I stop Lucy from booking at the same time, the same service? I can't figure out which settings to flag.
Thank you very much
I solved!
: )
Hello,
We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables