We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
About the WpAmelia plugin, we're building a multi-vendor marketplace with Dokan + WooCommerce, each vendor would have their own seller page with an independent booking area, would this be possible with Amelia?
Hello Arthur
Amelia can't handle multi-vendor installations, but maybe using it in a Multi-site installation could be useful.
We'll look into improving Amelia so Multi-vendor is included, but we don't have any ETAs on that yet.
If you have any more questions feel free to ask, we will gladly help.
This would be an incredibly useful feature. We're building a multivendor marketplace as well and are expanding to create one per country (in participating countries) using Dokan, but having multivendor support like the folks at Tychesoft, pluginhive etc. have would be a really good feature to have. I personally prefer the design and functionality that Amelia provides but our business requirement requires multivendor support, so I'm actually racking my brains to figure out how to manage that.
I just wanted to bump this up to let you guys know that this is a very useful feature to have that will open up a number of additional opportunities.
Thank you for your suggestion, Ajay. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time.
If you have any questions or issues, please open a new ticket, and we'll gladly help.