We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I want to test the tool with the free version before purchasing it, but the notifications have disappeared. I can no longer personalize the email for an appointment and an event (same problem as here https://tmsplugins.ticksy.com//ticket/2935912/)
> no Grammarly
> clearing the cache does not work
Can you help me solve the problem? Is this a bug?
Thank you
Hello Elodie
Thank you for reaching out to us.
Please try to use this version of Amelia (attached to the message) and tell if it helps.
If you have any more issues or questions feel free to ask, we will gladly help.