We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
My client has service A everyday and wants people to choose within this times: 9-11, 10-12, 13-15 y 16-18
The service duration is 2h.
Then she has service B with this times: 9-11, 13-15 y 16-18 from Tuesday to Sunday. This service has a duration of 2h too.
I have configured that the service Use service duration for booking a time slot and had 1h buffer for service B.
But I don't know if it is incompatible withe service A.
Or how can I do a workaround to be able to show the times as she needs to.
Thanks
Hello Clara,
Thank you for reaching out to us.
Unfortunately, it is not possible to overlap work hours for employees to work on different services. For example. You cannot set employees to work on Service A from 9-12 and Service B from 9-11. You can only set 9-12 for Both services (Screenshot attached).
I tried to set up work hours for different services to be identical to your client's requirements. Here is the example for the employee's working hours on Tuesdays.
General settings:
Both Service A and Service B are 2h long with no buffer time, this is the final result:
This is the closest solution to your client's requirements.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thanks, She changed the service accoding to what Amelia can do. Thanks!
Hello Clara,
Glad to hear that.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables