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  Public Ticket #2937708
Google Calendar Multiple Employees
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  •  6
    Felicia started the conversation

    This website is one of my clients and they have setup the Google calendar integration correct and linked 3 employee calendars.

    The complaint they have now is that even though the "remove busy slots" is activated, the Amelia calendar is still showing available times that overlap. 

    Also, they are not showing the correct timezones for the different employees.

  • [deleted] replied

    Hi Felicia

    Thank you for reaching out to us.

    Can you please check the integration settings, if the number of events returned is set to maximum

    5564370690.png

    Looking forward to hearing from you.

  •  6
    Felicia replied

    The busy slots option was activated and the maximum events was 50.

    I increased it now to maximum 2500. 

    Can you explain how that is the answer what does this setting do?

    Will this solve the problem of not  removing busy timeslots?

  •  111
    Stanislav replied

    Hello Felicia,

    Thank you for purchasing Amelia, and for reaching out to us.

    Remove Google Calendar Busy Slots

    You need to enable this option if you want to remove the time slots of the Busy events in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots in the Amelia Calendar will be removed whenever there is a Busy event in the Google Calendar. In order to use 2-way Google synchronization properly your employees should set statuses of the events in their Google calendars as Busy. That way, time slots occupied by those events will be removed from Amelia calendar.

    Maximum Number Of Events Returned

    You can set the maximum number of events that will be returned from your employees’ Google Calendar into the Amelia calendar. These events will not be visible as they only affect the available time slots in the Amelia calendar. Synchronization with Google calendar is not supported for Events at the moment, just for Services. So if you use Events in Amelia and have assigned employees to them, they will not have Amelia events in their Google calendar automatically.

    You can read more about configuring Configuring Google Calendar here: https://wpamelia.com/configuring-google-calendar/.

    Let us know please if it helps.

    If you need some further assistance, please don't hesitate to contact us.

    Have a nice day!

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

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  •  6
    Felicia replied

    How do we handle the events for the calendars then? I have another client who is using events alot, will I have to tell her that her events will not go off the calendar?

  •  111
    Stanislav replied

    Dear Felicia,

    I hope you're doing well.

    No worries, everything will work as supposed to, just follow the instructions below, this should help solve your issue, if not, let us know, please.

    Thank you and stay safe.

    Kind Regards, 

    Stanislav Snagovskiy
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables