We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The situation is that I have made some special css shadow effects on my text and they dont render because a text shadow from the amelia booking is overriding them:
This is how it is now, the amelia plugin text-shadow is on:
and here is with the Amelia text shadow unable, this is how I wanted the headlines to look like:
Ive tried even searching and deleting the text-shadow line in the plugin with no avail.
How can I make it not interfere?
Thank you
Hello Carlos,
Thank you for your interest in our product.
If you have already bought our license please write to us in the Amelia category this is a pre-purchase category, so that your questions can go to do right sector.
Regarding your question you can try to do that with this:
* { text-shadow: unset; }and if this doesn't work you can try with this one:
* { text-shadow: unset !important; }If you have any more questions please feel free to open another ticket in the Amelia category.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I bought it through a web developer that I have no contact anymore with, sadly I have no access to the code. The fix worked nicely by the way. The second line.
Hello Carlos,
We are glad that we're able to help you.
But you should know for the future that only the owner of the license can contact our support for help. Anyone who has purchased a developer license knows this. So if you need any help in the future you need to contact him so he can contact us or you can buy a license directly from us.
If he did not make a website for you and installed Amelia on your site, and he only sold Amelia to you, then it is illegal because the re-sale of other people's plugins is illegal.
If you have any more questions please feel to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables