We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
On the following link, you'll find 2 amelia modules using 2 different layout. The top one (catalog layout) lists my activities, but on the "Conduite d'Attelage" one, the "Multiple booking" option, which is supposed to appear when the option is ticked in the back office, is not showing. However, it is showing when i'm adding addons to my activities, like if the layout is forcing my activity to skip the "Allow multiple booking" window.
Can you please help me on that point?
Best regards,
Hello Yoan,
I don't see any problems regarding the "Bringing anyone with you" option on your site, from my side. Does this problem still remain on your side?
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Stanislav,
Thanks for your reply!
Yeah I managed to display the "bring ppl with you" option with a simple trick: I force-displayed the "Choose employees" option and then hid it with some CSS. Without any other parameter displayed during step one, step one wont display. :/
I had another question to ask! My client would need to change the price of a service depending of the amount adults or children taking part to the activity. Is there any chance I can specify, in the service settings, the price of different types of participants?
Best Regards,
Yoan Rouleau
You are welcome, Yoan,
We are glad you were able to resolve your issue. I'm sorry to disappoint you, but regarding your second question, I can say that, unfortunately, something like this is not possible with the plugin's built-in features. I would recommend you to try "Extras" feature in "Services" in your case, "Extras" allow you the possibility to add additional services or products customers can buy when they are scheduling the appointment, in this way you can change the price of services depending on the circumstances.
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables