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  Public Ticket #2937350
"WpDataTables browse" not loading
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  • Gegory Egedi started the conversation

    1. 

    When I click "WpDataTables browse" menupoint in the admin, it starts to load, but never finishes.


    2.

    How to set the inside of the cell to be "right aligned" instead of left aligned?



  • [deleted] replied

    Hi Gegory

    Thank you for reaching out to us.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    As for the alignment there's no way to set this up with table or column settings, so you would need to add a custom CSS class to the column you wish to change the alignment for (in column settings, add a custom class, like "totheright"), and then in the "Customize" tab above the table, you can define that class with:

    .wpDataTablesWrapper table.wpDataTable th.totheright {
    text-align: right !important;
    }

    This aligns the header. If you wish to align the data in the cells below, use this:

    .wpDataTablesWrapper table.wpDataTable td.totheright {
    text-align: right !important;
    }

  • Gegory Egedi replied

    Hi Dear Blaženka 


    I have 27 plugins on this site...

    which are the usual ones that could cause the error?

    there is also a new symptom: when I hit F5 it renders usable for a nanosecond, than loads again.

    Maybe that helps fortune telling...


    (its not you, but it just renders the whole plugin useless. we can say its a kind of pain.. :)

  • [deleted] replied

    Hi Gegory

    Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us. 

    Can you please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   Gegory Egedi replied privately
  • [deleted] replied

    Hi Gegory

    You have a very very outdated version of wpDataTables, and there could be a number of reasons why you are having this issue. You are on 2.3.1 and the plugin's current version is 3.7. Please update the plugin and clear your website and browser cache, the issue should be resolved.

    Do let me know if it works. 

  • Gegory Egedi replied

    Hay Hi!


    Looks like we made it! :D


    Thank you very much!


    hi5

  •  1,851
    Miloš replied

    Hi Gegory.

    We are very happy to see the issue is resolved.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Thank you

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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