We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I don't have the purchase code previous developer installed it
if you try to search with
"سونار" for example you will not get any result
but if you search with "Brain" you will find
"سونار"
wich the same service but in English lang
Hello Ahmed,
Thank you for reaching out to us.
Can you please tell us how did you translate the plugin? Are you using a multilingual website? Have you followed the instructions from our documentation when translating:
https://wpamelia.com/multilingual-support/
Using Multiple Languages in Amelia
If you need some further assistance, please don't hesitate to contact us.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
i already do all of this
Hello Ahmed,
Unfortunately, I don't see any locale applied here. You need to configure the multi-lingual plugin, so the locale (ar) is displayed in the URL.
Also, you need to acquire the purchase code in order to continue receiving support. If you don't have it, you need to purchase a new one here https://wpamelia.com/pricing/, or reach out to the owner of this license, and ask him to write to us to perform the transfer of ownership ([email protected])
Thank you and stay safe.
Kind Regards,
Stanislav Snagovskiy
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs
You can try wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables