As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased Amelia lifetime and can't access my account. When I try to reset the account it says my email is not in the system.
Please help I need my subscription.
Hi Oscar
Thank you for reaching out to us.
There was an AWS outage recently which might have affected our store as well. Can you please check once again and record your screen if you see anything out of the ordinary so we can investigate this further. Also can you please confirm the email address you are using to log in so we can double check on our end?