We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello! With covid we have new conditions to meet. usually we have Mondays closed. Now the next 2 Mondays after the Lockdown we have opened. How can we set this up?
Moreover on special days (Christmas) we are open only until 1pm instead of 7 pm. How its possible to set this exception? Thanks a lot!
Hello ,
Thank you for purchasing Amelia, and for reaching out to us.
You can just go to Amelia/employee/edit employee and set up the special day for the employee who is working on that on that services on that day and that ist. Special das override regular working days.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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thanks Marko! Is this also possible for global settig/all employees at once?
Hello Riccardo,
Yes, of course, it is possible to set holidays and days off for the whole company. You can do that in Amelia/settings/working hours/days off
There you just need to create the company's days off and save and that is it.
If you have any more questions please feel free to open another ticket.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
thanks for your reply. This setting I am aware of. was looking for a setting to set special days/working hours for the whole company. like the setting you described at employee level ;-)
Hello Riccardo,
I understand but this option allows you to set company-wide working hours and breaks. If you want to set the same hours for every day, simply set the first day and click on the “Apply to All Days” button.
Please note that changes in global working hours will not be applied to previously created employees since they already have a unique schedule. Instead, those changes will be applied to all new employees that you create afterward.
You can find the more information about working hours, days off, breaks here.
If you have any further questions please don't hesitate to ask.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables