Hello, I have the free version of Amelia and until I updated the plugin yesterday I was able to edit my notifications. Now there are no options of notifications, and I can't make any changes to my existing notifications! The page does not allow you to click on either of the 'add notification' buttons.
You may want to try another browser. I had trouble editing my existing notifications in Firefox but when I switched to Chrome I could edit them. It was weird, but worked for me anyway.
Sorry, sorry, now I remember. One time this worked, then it stopped. I remember support told me to disable Grammarly and then I could then edit my notifications. Sorry I was confused.
Please deactivate Amelia, clear cache, activate Amelia, clear cache again, and check the Notifications section. Clear your browser cache and cookies as well, If that doesn't work reach us back, please.
Hello, I have the free version of Amelia and until I updated the plugin yesterday I was able to edit my notifications. Now there are no options of notifications, and I can't make any changes to my existing notifications! The page does not allow you to click on either of the 'add notification' buttons.
You may want to try another browser. I had trouble editing my existing notifications in Firefox but when I switched to Chrome I could edit them. It was weird, but worked for me anyway.
Sorry, sorry, now I remember. One time this worked, then it stopped. I remember support told me to disable Grammarly and then I could then edit my notifications. Sorry I was confused.
Thanks for your reply - unfortunately I am using Chrome and don't have Grammarly!
So neither of these suggestions helped. I think it must be a bug?
Hello Nicole,
Thank you for reaching out to us.
Please deactivate Amelia, clear cache, activate Amelia, clear cache again, and check the Notifications section. Clear your browser cache and cookies as well, If that doesn't work reach us back, please.
Have a nice day!
Kind Regards,
Stanislav Snagovskiy
[email protected]
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